Pet owners in Manchester have a variety of pet shops to choose from, one being Betty and Butch Chorlton. The rest of this article will focus on the Chorlton store but it should be noted that Betty and Butch also have branches in Handforth and Whitefield which may be better suited for your location.
Betty And Butch – Company History
Betty and Butch was established by Angel and Paul in 2010. The inspiration for the idea came from their rescue dog Duke and their desire to give him the healthiest possible diet. Duke was a rescue from the Manchester Dogs’ Home that had been found as a stray and needed a stomach operation to save his life.
Natural Dog Food & Treats
They must be doing something right as they have continued to expand, not just with 3 store locations but also with an online operation that will deliver nationwide. Betty and Butch took the decision to specialise, they are not a pet shop in the normal sense. It’s not the shop for you if you own a cat, rabbit, fish or caged birds. Betty and Butch only sell products aimed at dogs, whether that’s food, dog toys, leads and harnesses or health treatments and supplements. They are probably best known for their emphasis on natural dog food and dog treats. They cater to all dogs, everything from a puppy to a senior dog.
Betty And Butch Chorlton Store
The Chorlton store is located at 253 Barlow Moor Road, Manchester M21 7GJ. Their opening hours aren’t particularly long but they are open 7 days a week. The listed opening hours are as follows:
- Monday 10am-5pm
- Tuesday 10am-5pm
- Wednesday 10am-5pm
- Thursday 10am-5pm
- Friday 10am-5pm
- Saturday 10am-5pm
- Sunday 10am-5pm
In my opinion the store has a certain vibe about it. I’m not sure if it’s the product packaging or the layout and display of the store but it has a modern, maybe even hipster vibe about it. It’s certainly a welcoming feel and probably well suited to a cosmopolitan, large city like Manchester.
Their shops including the Chorlton branch are not huge superstore sized shops. This will mean that their range of products will be limited but I’m sure they would say that’s deliberate. Betty and Butch will only stock the healthier products and their prices reflect that. Their motto is that they don’t sell anything that they would not happily give to their own dog.
Based on the reviews their customers seem to like the offering. The positivity of the reviews seem split fairly evenly between love for the products and comments on how helpful and knowledgeable the staff are. In today’s retail world dominated by the huge global players, it’s often the smaller independents that are able to specialise better on customer service and knowing what the local demographic are looking for.
The Chorlton branch of Betty and Butch does have some free parking but I suppose it’s possible that it might be hard to find a space at their busiest times. Parking generally is a problem for city centre retailers, especially in a populated city like Manchester. The out of town superstores like Pets At Home really do cater to the car driver much more but then you rarely get the same customer service or specialisation that the smaller stores offer. Another great little pet shop in the Chorlton area is Growler And Prowler which also seems to specialise in dog food and products.
I’d be interested to hear your thoughts in the comments section. Are you a Betty and Butch customer? If so tell our readers what it is that you like about them, whether that’s the Chorlton branch, the other branches or indeed their online offering.